ACCOUNT SET UP
In this tutorial, we'll show you how to set up your New York Islanders Ticketmaster Account.
FAQ
What is mobile only entry?
Mobile tickets are the universal method of entry into UBS Arena, replacing PDFs and the print at home option.
Why are the New York Islanders moving to mobile entry?
You will no longer need to print tickets for Islanders games! We're looking forward to improving your experience on game nights by providing a more convenient and efficient entry into UBS Arena while also protecting the value and authenticity of your tickets.
Can I still print my tickets?
No, the print at home option is no longer available. Please download the NHL App or UBS Arena app to access your mobile tickets.
How do I get the NHL app?
The NHL App is free on the App Store and Google Play Store.
How do I get the UBS Arena app?
The UBS Arena App is free on the App Store and Google Play Store.
What if my phone cannot download the NHL app or UBS Arena app?
You can visit newyorkislanders.com/mytix on any mobile browser and access your tickets.
What happens if I forget my phone or my battery dies before I get to the arena?
Visit the Ticketmaster Box Office at the NE entrance upon arrival to the game for assistance locating your ticket order. Please be sure to have proper ID and any supporting material regarding your purchase (ticket order confirmation, credit card used to purchase, seat locations, etc.). Please note: the box office closes midway through the second period.
What happens if my friend accepts tickets and can no longer go?
Once your friend has accepted the tickets, you cannot reclaim them. Your friend can transfer them back to you.